Due to COVID-19, our shipments may be delayed in arrival.
At ULAMPS, we take pride in the lamps we make. Our goal is to get you the product you want fast. Our products are packed externally in wooden boxes to ensure safe shipping.
Order Processing：
- Order processing time is 2-6 days(This is generally determined by the size of the product, and we need to check the assembly before shipping.).
- It may take longer to process during the holiday season.
Shipping and delivery time:By default, we ship by express air, and some oversized products are shipped using sea freight.
| Country | Estimated Delivery Time | Shipping Cost | Courier |
| USA,Canada | 5-8 days | Free | DHL,UPS,FEDEX |
| USA,Canada | 28-39 days | Free | Sea Freight |
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
We do not ship to countries outside the United States and Canada at this time.
Delivery and tracking of goods：
- You will receive an email notification when your order leaves our local warehouse.
- For FedEx/UPS/DHL deliveries, you will receive tracking information in an email.
All packaging for damage：
- Please check that you receive the correct items according to the list of items in the package
- If there is any breakage or damage, please contact us promptly
- *Please do not discard the package until you are sure it is free of any problems.
Out-of-delivery time：
- Due to covid-19, international shipping may be delayed. If your order is delayed, please contact us via email at support@ulamps.com and we will promptly verify the situation with the shipping company. Thank you for your understanding and support.
Incorrect shipping address:
- Please make sure your shipping address is accurate.
- If you have any questions, please contact us directly at support@ulamps.com
Tax:
- We will be responsible for all product taxes and fees, you can buy with confidence that you will not be charged for anything other than the displayed price.
Need help? Please Contact Us:
Email: support@ulamps.com
Phone: +1 256-733-0969
Address: 3199 E 135th St, Cleveland, OH 44120, United States
